Manage web portal user status

The User Status List displays all users registered in the web portal, including their email, registration status, and last access date. Use this page to register or deregister users and monitor user activity.

Prerequisites

Before you begin, ensure you have:

• Administrative access to the web portal
• Valid user records with email addresses and user numbers

User status fields

Field	Description
User No.	Unique identifier for the user
E-Mail	Email address used for registration and login
Is Registered	Indicates if the user is currently registered in the portal
Last Access At	The last date the user accessed the portal

Register a user

To register a user in the web portal:

1. Select a user who is not registered (Is Registered = No).
2. Click the Register User action.
3. The user is registered and can access the portal.

Deregister a user

To remove a user's registration:

1. Select a user who is registered (Is Registered = Yes).
2. Click the Deregister User action.
3. Confirm the action when prompted.
4. The user is deregistered and loses portal access.

Monitor user activity

• Only users with a valid email and user number appear in the list
• Registration status updates automatically after each action
• Use the Last Access At field to monitor user activity

Troubleshooting

Use the following guidance to resolve common user status issues:

• If a user cannot be registered, check if their email and user number are correct
• If deregistration fails, ensure the user is not enabled or currently active
• Refresh the page to update the status after actions

Example scenarios

1. Review the list for users who are not registered
2. Register users as needed
3. Deregister users who should no longer have access
4. Monitor last access dates for user activity