Environment Types
Introduction
Boltrics offers several environments for its customers to use. The availability of each environment depends on whether there is an update or if the customer has purchased an additional environment. In this article, we will discuss the various environments and their purposes.
Main environments
PROD
This is the live environment where customers run their daily production processes. The production environment receives the highest performance compared to all other environments.
Note
Read more about the enviroments in our Implementation Approach.
RAPP
The reporting environment is a daily copy of the production environment. Customers can use this environment to test processes that worked yesterday and no longer work today. It is also an environment where customers or partners can prepare scenarios in case there is a problem with the Boltrics solution for support. The Boltrics support team and partners also use this environment to debug and identify issues.
Upgrade environments
The following environments are only available during the testing period and cannot be used for other purposes:
TEST
This environment is updated to the latest version. Customers can use this environment to test all processes and ensure that they will continue to work properly after going live. If any issues arise, customers can report them to the support team. If you would like to learn more about updates: Updates within Boltrics, how does it work. This environment is only being used during the testing of the upcoming update.
SAND
This environment is available to debug situations that do not work in the test environment. It is primarily used by partners or the Boltrics team. After an update, if possible, the old version is also placed on the sand environment. This allows the team to identify whether the process that fails in the new environment also fails in the old environment.
Additional environments
WISH
The WISH environment is a solution for various situations. Customers can use it to make changes themselves and test them without affecting their live production environment. Furthermore, if the implementation is done over multiple phases, it can be done in the WISH/ZERO environment, so processes will not unexpectedly come to a standstill. If customers want to adopt something new from the WISH/ZERO environment to their daily processes, it can often be easily added to your production environment. You can submit a request to support to receive a new copy of the production environment.
ZERO
This environment is required for Boltrics Cloud or OnPremise customers to debug their systems. In the Microsoft Cloud, it is possible to debug in all sandbox environments. However, the Zero environment is mainly used by partners or the Boltrics team and not by customers.
Note
More information regarding WISH/ZERO environment you can find here: Wish/Zero.
Conclusion
Boltrics offers several environments for its customers to use depending on their needs. Customers can use these environments to test processes, debug their systems, and make changes without affecting their live production environment. By understanding the different environments and their purposes, customers can effectively use them to improve their processes and identify issues.