Environment Types

Introduction

Boltrics customers can work with several types of environments. The availability of each environment depends on whether there is an update or if the customer has purchased an additional environment. This article outlines each environment's purpose and how it supports testing, development, and daily operations.

Main environments

PROD

The production (PROD) environment is your live environment. This is where all daily operations take place. It has the highest performance and availability, and is updated automatically as part of the standard Boltrics update cycle.

Note

If you are currently in implementation, your environment setup may differ. Read more about this in our Implementation Approach.

RAPP

The reporting environment is a daily copy of the production environment. Customers can use this environment to test processes that worked yesterday and no longer work today. It is also an environment where customers or partners can prepare scenarios in case there is a problem with the Boltrics solution for support. The Boltrics support team and partners also use this environment to debug and identify issues.

Upgrade environment

The following environment are only available during the testing period and cannot be used for other purposes:

TEST

This environment is updated to the latest version. Customers can use this environment to test all processes and ensure that they will continue to work properly after going live. If any issues arise, customers can report them to the support team. If you would like to learn more about updates: Updates within Boltrics, how does it work. This environment is only being used during the testing of the upcoming update.

Additional environment

WISH

The WISH environment is a solution for various situations. Customers can use it to make changes themselves and test them without affecting their live production environment. Furthermore, if the implementation is done over multiple phases, it can be done in the WISH environment, so processes will not unexpectedly come to a standstill. If customers want to adopt something new from the WISH environment to their daily processes, it can often be easily added to your production environment. You can submit a request to support to receive a new copy of the production environment.

More information regarding WISH environment you can find here: Wish environment.

Conclusion

Boltrics offers several environments for its customers to use depending on their needs. Customers can use these environments to test processes, debug their systems, and make changes without affecting their live production environment. By understanding the different environments and their purposes, customers can effectively use them to improve their processes and identify issues.