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Get ready to receive a new Business Central update

If you're a new customer, we recommend reading our introductory article first: Updates Within Boltrics: How Does It Work?. On this page we provide more background and information regarding the update. For existing customers, feel free to dive into the details of the upcoming update below.

Introduction

Boltrics releases updates regularly to deliver new functionality, technical improvements, and platform compatibility. These updates are part of a structured process that ensures all environments stay secure, stable, and aligned with the latest Boltrics 3PL Solution and Microsoft Dynamics 365 Business Central version.

As a customer, you don’t need to manage updates manually but you do play an important role in the planning and testing process. This article explains how Boltrics coordinates upcoming updates, how you can review the details, and what steps to take to prepare your environment and organization.

This page provides the most important information for your upcoming update. It is updated regularly and serves as the primary source for information, actionable items and changes.

What's new

Here you can find the latest information regarding your upcoming update.

  • What's new on our Learn page

    Explore detailed information about newly developed functionalities.

  • LMS365

    LMS365 offers insights on implementing new or updated features. Here, you'll find guidance on how each feature works and instructions for setting it up.

  • Release Notes

    Release notes detail all changes between your old and new version, including bug fixes and new features in the Boltrics solution.

    Note

    The Release Notes page has been updated. Release notes are now provided directly per app or in a total overview. It is also possible to add newly added tables to your permissions sets.

How can I change my update date?

You have the flexibility to adjust your update within a defined 8-week window, starting from your last update. This ensures updates can be scheduled at a moment that suits your business whether that’s avoiding peak season or aligning with internal planning.

Update Window Guidelines

  • Updates must be scheduled between 2 and 8 weeks after your last update.
  • You can choose the update week, day, and time window yourself.
  • If a date does not appear, it means no more update slots are available for that day.
  • After the 8-week limit, it is no longer possible to cancel or delay the update and the update will be executed at the last possible date.
  • You can also adjust the 6-hour update window to a time that better fits your operations (e.g. outside working hours). Please visit change time window for more information.
    • Please note that the updated time window will only apply to future update runs It will not affect the time window of an already scheduled update.

To update your scheduling preferences:

  1. Log into your Business Central environment.
  2. Search for "Boltrics Customers".
  3. Locate and open your customer name.
  4. Scroll down to the Update Runs section.
  5. Click on 'Reschedule Update'
  6. Select the new preferred date
  7. When you see the message 'Update run has been reschuled succesfully' you will also receive a confirmation email that the update has been changed.

Troubleshooting: Issues in Testing or After Update

  • Issue During Testing: Report testing issues to our support team with the subcategory: 09-TEST.
  • Issue After Production Update: For production issues, contact our support team with the subject: PROD UPDATE.

FAQ

Question Answer
What if we don't want to update? Staying updated is essential to maintain support from Microsoft and Boltrics. Microsoft SaaS
When will I receive the test environment? SaaS environments receive a test environment 1 week before production updates.
What happens if my update fails? If your update fails, you will automatically receive an email notification. The update will be rescheduled for the next working day. For example, if your update was planned on Monday, the retry will be on Tuesday. If the original attempt was on Wednesday, the retry will take place the following Monday.
Are customizations affected by updates? Customization apps (custom code) are only updated on customer request, as they are site-specific. During major Microsoft updates, Boltrics will proactively update the customization app to ensure compatibility. No action is needed on your part but we strongly recommend testing your customization app with each update cycle to avoid disruptions.
How can I find my current environment version? In your production environment, search for 'Extensions.' The major version appears as the first two numbers after 'v.'
What version will we receive in the update? Update mailings include the version number. This can also be found in the task description for Boltrics Cloud/OnPremise customers.
Is testing still necessary with standard software? Even though many customers test the same update, your specific workflows, configurations, or customizations may behave differently. If you use a customization app, it’s especially important to test it yourself, other customers won’t validate that code, making undetected issues more likely. Skipping testing is at your own risk. That said, if problems do arise after the update, we will of course assist you as quickly as possible.
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