Support

General

This page contains information on the support provided when working with 3PL Dynamics.

Subject	Description
Boltics Contact List	How to add/change Customer-contacts
Call stack	How to find a call stack and add it to a ticket
Creating Tickets - English	How to create a ticket English
Creating Tickets - Dutch	How to create a ticket Dutch
Know Issues	How to consult know issues
Page Scripting	How to record a step by step scenario in Dynamics
Performance Profiler	How to record a process performed by a user to investigate performance issues
Prepare New Year	How to prepeare annually for the new year
Support Workflow	What statusses are used on tickets